Hiking legacy customers hiking on T-Mobile. Which plans will be affected?

Some T-Mobile Yesterday, customers with older plans learned that invoices will increase at a time of $5 from their April or May invoices. This comes after the company It rose last June About other legacy plans.

Affected customers were notified on March 13th in a notice of the rate hike, according to a memo obtained by CNET and written by Jon Freier, president of T-Mobile’s Consumer Group. Only those who receive the notification will see the increase. It remains in the air which exactly which plan is caught up in this action.

Freier cites “increased costs over the past few years” as a price driver. Other carriers face the same headwinds, such as Verizon last December And this Januaryand AT&T Last January and June.

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Which legacy plans are taking rate hikes?

Based on communications with T-Mobile staff, it is unclear which customers can expect to see $5 in future statements being charged to their line. If you receive notifications via text or email, T-Mobile’s Plan price update 5LT Page says the change will take effect on April 2nd and includes several FAQs at the bottom.

Those subscribed to T-Mobile’s current plan lineup (GO5G, GO5G PLUS, GO5G NEXT) will not see this price change. This increase also does not apply to anyone who has a promotional freeline in their company’s price lock guarantee or account. This memo refers to the number of people who are not affected by the increase, such as “millions of customers.”

in Reddit r/tmobile megathreadthe customer is dependent on which plans they have and whether they received notifications. (Many people say their plans don’t seem to be affected. Then they just add something like, “Edit: never mind, I got the email.”) The mentioned plans include:

• Magenta Max
• T-Mobile One and one Plussimple choice
• A simple choice
• OnePlus Promotion Plan
• Legacy Sprint Plan

It appears to be against T-Mobile’s notes, but some people report that the free line is also earning a $5 fee, which is offset by a $5 credit.

According to T-Mobile, plans that apply “price lock” or “no contract promise” will not be affected, but some customers have received cost increase notifications. According to the company’s FAQ, the message is that if you don’t like the changes, T-Mobile can cover some of the costs.

The Sprint Plan was based on an agreement that in some states, it would not raise fees over a five-year period. Mobile Report;These new increases will come into effect on April 2nd.

This is an increase in the second line of the year.

If you remove current and free plans from the calculations, the number of customers affected is unknown. Apparently the increase last June didn’t apply to all legacy plans. In a memo, Freier said T-Mobile is completing the initiative launched last year.

Freier also said, “As part of this initiative, lines that have received previous increases will not receive additional adjustments.” So if you see an increase of $5 on your old plan last year, this change will not be added on top of that.

The memo notes that “some people who have had price adjustments for products other than smartphones may have adjustments to their older phone plans.” This includes, for example, those who saw an increase of $2 last year in their mobile phone watch plans. This new price increase won’t be added on top of it, but $5 can be applied to another row in that account.

Even if rate increases are applied, T-Mobile says that all existing benefits and pricing types will remain the same.

In the past, people had the option to contact customer support and oppose T-Mobile’s attempts Move them to newer, higher priced plansIt eventually led to the company Walk that strategy. However, this increase will automatically be added to affected accounts, as in last year.

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