ServiceNow’s Top HR Leaders share important advice for university graduates and entry-level workers
It’s not just new hires I’m struggling to find a job– Once they come in, they also face some important challenges Lab. Covid Pandemim has left it without normal social interactions for years. Rapid development of AI It means that there are already young people behind them who have not throw themselves into learning new technology.
Luckily there is a way New recruiting According to Jacqui Canney, software company chief people and AI enablement officer to succeed from the start ServiceNow#386 for the Fortune 500. This topic is especially at the forefront of her mind. This is because more than 22% of open roles in companies with approximately 27,000 employees this year are designated early in their careers. The company is also expected to acquire 530 interns this year.
She starts by showing up in person in the office, she says. Caney says early career workers should especially value that time. Because the best learning happens when people are in the same room. She advises new people in the workforce to attend meetings, whether it is their job to solve problems at hand.
“They need to see how the company operates, good and evil. And you pick it up halfway through and just listen,” she says. luck. “You don’t have to be here five days a week. There’s a balance, but I think it’s important to be in person.”
Secondly, young workers should always come up with new ideas. When carrying new workers, ServiceNow It takes quite a while to encourage these people to not only train for their individual roles, but also to be involved in providing potentially useful suggestions. In this trend, the company hosts many hackathons and makes the group think about AI and how it can help the company. She recommends that young people looking to succeed should not be held back when it comes to pitching new products or how to make their work more efficient.
“They are literally the most AI-enabled workforce we have throughout the company and we don’t want to turn it off,” she says.
However, Caney believes it has no relation to his current position, so he pays attention to new recruits who can emphasize more quickly and quickly than more standard work experience. It’s a wrong move, as early jobs can help employers build the important, challenging soft skills they want from their employees.
“You learn something in your first job that has nothing to do with the job you have right now,” she says. “But it taught me about responsibility, or about dealing with the public (or maybe even serve.”
Britt Morse
brit.morse@fortune.com
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