VPN providers have cancelled after finding out that the customer has a lifetime subscription

Life means life. Unless otherwise. It was a dilemma for some VPNSecure customers whose lifetime subscriptions were cancelled by new owners vpn Provider – Without prior notice that your subscription is termination.

Posted by a Reddit user Copying a message They said they received it from the new owner of VPN Secure. In that message, the company told its customers that it had no idea about the transaction during its lifetime when it purchased the company in May 2023.

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In an email to customers, VPNSecure outlined the situation regarding lifetime transactions. The email said the owner “is not a technology, domain, and customer database – a debt, but the previous owners did not reveal that thousands of lifetime transactions (LTDs) were being sold through platforms such as Stacksocial.”

According to the email, the company has disabled accounts that have been dormant for more than six months and has since cancelled all lifetime transactions as of April 28th.

In an email, VPNSecure said “resources are tense due to these Ltd accounts.”

When asked how many users were affected by cancellations of lifetime subscriptions, VPNSecure did not provide an exact figure, but said, “We intend to provide the best possible service despite all the backlash we are facing!”

Customers are not happy

Some fraudulent customers were heavily weighed in with angry comments about TrustPilot.

“I bought a ‘Lifetime’ subscription a few years ago,” one wrote. “A scary new owner comes in and cancels everything that claims ignorance. They are either idiots or con artists. I don’t know which is worse.”

Depending on customer response, VPNSecure offers a discounted new subscription to customers whose lifetime transactions have been cancelled. They can pay $19 for a month (rather than $9.95), a year (instead of $79.92), or $55 for three years (rather than $107.64). According to an email posted to Reddit, the transaction will be available until May 31st.