Why IBM’s Chro says she always asks new recruits to talk about their failed times



People have natural fear Indicates weaknessespecially inside Job interview When they are trying to present their best selves. That’s exactly why Nickle Lamoraychro, the tech giant IBMasks all candidates she speaks with the same question: “Can you talk about the time you failed?”

Lamoreaux says they are looking for people who can demonstrate resilience, especially now that AI is completely covered White-collar work As we know, and the employees Learn new skills To keep up with the times. In other words, can someone fail, get themselves back, learn from mistakes, and move on quickly? That’s the quality that Lamoreaux calls “.”Learning AgilityOr the ability to constantly build skills and build skills. That’s also what she calls “the single biggest and most important success factor” in business today.

“We’re in an environment where we can’t predict what the next thing is,” she said earlier this month at a New York City Tech 2025 panel. “What are you trying to do after learning not to pan out for two years? What is your personal resilience?

HR leaders say the workforce across IBM is not only trying to argue about the idea of ​​failure, but also trying to embrace it. CEO Arvind Krishna currently has monthly opening hours, broadcast to the company and calls the AI ​​Trail not going well. It’s an internal attempt to “normalize” the failure, says Lamoreaux. Because there are many challenges and hardships associated with adopting new technology. She added that it is equally important to be aware of things that don’t work as much as highlighting that others are unlikely to make a mistake.

This type of culture is unique to startups, but she says it’s not very common in Fortune 500 companies. “For a large organization that has been around for a long time, this idea of ​​failing and celebrating it is not that easy,” she says. “It’s a cultural change for many organizations, people struggle with the word “fail.”

Britt Morse
brit.morse@fortune.com

Around the table

A summary of the most important HR headings.

Starting next year, businesses will not be able to deduct the costs of employee cafeterias and other beverage perks. Washington Post

President Donald Trump is promoting efforts to turn federal workers into things that demand loyalty from him and reward him. Washington Post

Most people are conditioned to say yes to their bosses and colleagues, but sometimes they say “no” while they’re at work. Wall Street Journal

Water cooler

Everything you need to know luck.

The coveted location. That’s all 360,000 students This year I applied for a Goldman Sachs internship, but accepted less than 1%. –Louisa Bertrand

Hustle Culture. Billionaire Investor Mark Cuba I didn’t take leave for seven years When he first built his $30 million tech company a year. – Emmaburry

Collaboration benefits. Starbucks CEO Brian Nicole and Chipotle CEO Scott Boatwright are the best Morning together at the gymbounce ideas back at each other. –Preston Fore

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